What to Expect at Your iPhone Repair Appointment
At your iPhone repair appointment, a technician will:
- Thoroughly check your phone to diagnose the issue.
- Explain the repair options and associated costs.
- Potentially ask you to demonstrate the problem.
- Advise you on data backup if necessary.
- Perform the repair using genuine Apple parts and tools.
- Test the device thoroughly before returning it to you.
Key Points to Remember:
- Check-in & Diagnosis: The technician will assess your iPhone and identify the issue.
- Explanation of Options: You’ll be informed of available repair options, costs, and potential warranty coverage.
- Data Backup: If required, you may need to back up your data to iCloud or a computer before proceeding.
- Repair Process: The technician will use genuine Apple parts to complete the repair.
- Testing & Handover: Your iPhone will be tested to ensure functionality before being returned to you.
🚨 Find My iPhone must be turned off before any repair can proceed.
What to Bring with You:
- Your iPhone
- Your Apple ID and password (if required)
Expected Repair Times:
- Front screen replacements (if started before 11:00 AM): Usually same day (stock-dependent).
- Battery replacements (if started before 11:00 AM): Usually same day (stock-dependent).
- Rear screen replacements: Typically 1–2 business days.
- Camera repairs: Typically 1–2 business days.
💡 Loan Phones are available for $35 during the repair.
Need More Information?
Feel free to call us before your appointment to confirm a time or ask any questions.
🚨 Repairs cannot begin until Find My iPhone is switched off. You will need your Apple ID and password to disable it.
How to Turn Off Find My iPhone:
- Go to Settings.
- Tap your name.
- Tap Find My.
- Tap Find My iPhone.
- Toggle it off.
- Enter your Apple Account password.
- Tap Turn Off.
We look forward to assisting you with your iPhone repair!